Rental Agreement

Rental Dates

Weekend orders may be picked up on Thursday or Friday and are due back by Tuesday. 
Weekday orders may be picked up the day before an event and are due back the day following. 
Please call with special circumstances or if you need special help.  Additional days incur an additional day's rental fee without prior approval.

Required Deposit/Paperwork

Rental services require a signed Customer Agreement and $150 deposit. With $50 being returned after items have been checked in.

Late Returns

If items are returned late, the customer will be charged for an additional day. If items are not returned within three days and customer is not able to be reached, replacement fees will be assessed and charged to the credit card on file.  Communication is important.

Damaged/Missing Items

Renter assumes full responsibility of item upon possession, and agrees to pay full replacement cost for lost or damaged items.  

Pricing Policies

Rental Prices are subject to change without notice. Price quotes are valid for 14 days. Orders with special pricing must be booked by the date specified. All rental prices are non-negotiable.

Weather Related Issues

Hammer & Stain Belgrade does not issue refunds for any reason, including inclement weather.  Please discuss “Plan B” with your coordinator.   It is our desire that your event go as smoothly as possible.  However, if you choose to chance the weather, the client assumes full responsibility for wind and weather damages.

Payment Terms

Credit Card Terms

A valid credit card must be kept on file. The credit card will be used for damages, missing items, late fees, replacement fees.

Credit Card Payments – Payments will be made online on our website www.hammerandstainbelgrade.com

Cancellations

Please be aware that once the contract is signed, and your event date scheduled, all other clients have been refused your specific rentals for your event date, and thus all payments are non-refundable.

When you sign your order at pick up you are signing that you have received all of your items in good condition.  You are also agreeing that the items are the correct items.  

Order Terms and Conditions:

ALL PAYMENTS ARE NON REFUNDABLE.