Designer Plants ships from warehouse locations in California and Miami. Orders are dispatched same or next business day in most cases, via UPS or FedEx Ground. Expedited shipping is available — contact [email protected] or +1 786 723 3309. Carrier transit times cannot be guaranteed.

Returns are accepted within 30 days of delivery. Email [email protected] for an RMA number before returning. Items must be in original undamaged packaging. Original outbound shipping is non-refundable. A 15% restocking fee applies. Custom orders are not eligible.

This product is designed for use with Designer Plants artificial green wall panels, hedge panels, and related systems. For confirmation of compatibility with your specific product, contact [email protected].

Yes. Full step-by-step installation guidance including video is available at designerplants.com/pages/how-to-install-artificial-green-wall. The team at [email protected] can also provide project-specific installation advice.

Yes. Designer Plants offers trade pricing and distributor accounts for interior designers, contractors, and commercial operators. Visit the trade account page or email [email protected].